Real jobs, photographed

Case Studies

Jobs we have done. What the problem was, which parts we fitted, and what the work involved.

Answered 24 hours a day by a technical customer service member.

The fault, the parts and the work, all named
Gas Safe registered and unvented cylinder qualified
Including the jobs where we said a repair was not worth it

No heating or hot water right now? Call 0203 868 6134. We will tell you the earliest realistic slot rather than the one you want to hear.

Why these are here

Every heating firm says it does good work. Very few show you any.

The rest of this site explains how we work. This part shows what we did. The photographs were taken on the job, in the order the work happened, and the parts are named. We are starting with the difficult jobs. If a firm can repair an appliance that most others turn down, that tells you more than a straightforward boiler swap does.

These are not reviews. There are no star ratings on them. They are a record of the work, and you can judge it yourself. Where a job is still being checked, the page says so.

Powermax 155x repair

Powermax 155x, a Baxi appliance. Power flush, circulation pump, control PCB, programmer and expansion vessel.

A Powermax is a boiler and a hot water cylinder in one case. It is no longer made, and most firms in London will not open one. See the ten photographs

Google Reviews

"Steve was very helpful and responsive"
Richard E.
"Very happy with this company very and professionally service. Fixed my leaking TRV and after draining my system and the refilled and vented the air . Thank you I have heating now"
Jamie K.
"Took his time to listen to my concerns hence it was a nice job. Thank u so much"
Frank E.

Safety

If you smell gas: do not touch any switches. Open the windows, leave the property, then call the National Gas Emergency Service on 0800 111 999. That line is free and open 24 hours. Call them before you call us. If a carbon monoxide alarm is sounding: get everyone out immediately, then call 999 if anyone feels unwell. Do not go back in until the property has been ventilated and checked. If the boiler locks out repeatedly: try one reset. If it locks out again straight away, stop. Repeated resets hide a fault that is still there, and on a gas appliance that is not a risk worth taking. Under the Gas Safety (Installation and Use) Regulations 1998, only a Gas Safe registered engineer may work on gas appliances. Never open the boiler casing yourself.

Got one of the awkward ones?

Tell us the make and what it is doing. If another firm has already told you it cannot be repaired, say so. That is usually why people ring us.

Call 0203 868 6134 Book an engineer online

Gas Safe registered. Unvented cylinder qualified. Parts guaranteed for a year. Covering London, north and south of the river, 24 hours a day.