Gas Safe registered
Experienced Gas Safe engineers across the whole of London, 24 hours a day.
Answered 24 hours a day by a technical customer service member.
Eight things we are called out for, and the page for each one tells you what usually turns out to be wrong before you ring.








Tell us the address and you will have an honest answer about how soon somebody can be there, before the call is a minute old.

Terraces, mansion blocks, conversions and new builds, and every system inside them.
More on the tank side of it, and what G3 covers, on our unvented cylinder page.
Twenty years across the lot, and the fault code pages will often tell you what has failed before you call.
If you smell gas: do not touch any switches. Open the windows, leave the property, then call the National Gas Emergency Service on 0800 111 999. That line is free and open 24 hours. Call them before you call us.
If a carbon monoxide alarm is sounding: get everyone out immediately, then call 999 if anyone feels unwell. Do not go back in until the property has been ventilated and checked.
If the boiler locks out repeatedly: try one reset. If it locks out again straight away, stop. Repeated resets hide a fault that is still there, and on a gas appliance that is not a risk worth taking.
Tell us where you are, what the boiler is doing, and whether there is a cylinder in an airing cupboard. With those three we can usually name the likely part, give you the rate, and book somebody in, all on the one call.
Gas Safe registered. Unvented cylinder qualified. Parts guaranteed for a year. Covering the whole of London, 24 hours a day.