Gas Safe registered
Experienced Gas Safe engineers across the whole of London, 24 hours a day.
Answered 24 hours a day by a technical customer service member.
I need help with
A faulty boiler
No heating, no hot water, or a leak. We will tell you the earliest realistic slot rather than the one you want to hear.
Answered 24 hours a day.
Diagnosing a fault code
Tell us the make and the code. We will show you what it means and what it usually turns out to be.
Booking an engineer
A service, a replacement, or a repair that can wait until the morning. Leave a number and we will ring you back.
No obligation, and the rate is agreed before any work starts.
Eight jobs, one rate, agreed before anybody sets off.









Terraces, mansion blocks, conversions and new builds, and every system inside them.
More on the tank side of it, and what G3 covers, on our unvented cylinder page.
Twenty years across the lot, and the fault code pages will often tell you what has failed before you call.
Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm, Potterton, Viessmann, Alpha, Main, Ariston, Ferroli, Vokera, Biasi, ATAG, Keston and the rest. Each has a page explaining what its codes actually mean and what they usually turn out to be, which is not the same thing as what the manual says. The full list is on our boiler brands page.
Every borough, north and south of the river. There is nowhere in London we will not attend.
Wherever you are, ring and ask
Tell us the address and you will have an honest answer about how soon somebody can be there, before the call is a minute old.
If you smell gas: do not touch any switches. Open the windows, leave the property, then call the National Gas Emergency Service on 0800 111 999. That line is free and open 24 hours. Call them before you call us.
If a carbon monoxide alarm is sounding: get everyone out immediately, then call 999 if anyone feels unwell. Do not go back in until the property has been ventilated and checked.
If the boiler locks out repeatedly: try one reset. If it locks out again straight away, stop. Repeated resets hide a fault that is still there, and on a gas appliance that is not a risk worth taking.
Tell us where you are, what the boiler is doing, and whether there is a cylinder in an airing cupboard. With those three we can usually name the likely part, give you the rate, and book somebody in, all on the one call.
Gas Safe registered. Unvented cylinder qualified. Parts guaranteed for a year. Covering the whole of London, 24 hours a day.